On September 11, 2001, we saw how unforeseen events can suddenly change our lives. Like leaders in every field, board members in housing cooperatives and condominiums have since been examining and refining plans for coping effectively in times of crisis, whether the problem is a stuck elevator, a down boiler, a fire or other natural disaster – or some previously unimagined attack.

Planning tends to focus first on prevention, reminding building staff and residents of security precautions and procedures, sharpening their attentiveness to suspicious individuals and actions, and ensuring both that safety equipment is in good condition and that contingency plans are well understood by all.

Clear, non-alarmist communications to building residents and staff will help allay fears and prepare everyone to cope. Pages 4 and 5 of this Newsletter offer a set of recommendations which CNYC and the Federation of New York Housing Cooperatives have developed for members, with thanks to the New York Association of Realty Managers, the Real Estate Board of New York, and the Associated Builders and Owners of Greater New York. Each of these organizations have presented important and informative seminars on these issues.